Consumer Complaints

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You may wish to file a consumer complaint with the North Carolina Consumer Protection Division. You can file a complaint online or call 1-877-5-NO-SCAM for assistance.

Contact the North Carolina Department of Insurance. For general questions about insurance call (855) 408-1212. For all other insurance-related consumer services visit the NC Department of Insurance Consumer Services page.

For utility related issues, including consumer complaints and rate information, contact the North Carolina Utilities Commission online or call (866)-380-9816.

The North Carolina Commissioner of Banks is responsible for the regulation of North Carolina’s state banks, trust companies, and mortgage companies. For more information please visit the Commissioner’s website or call (919) 733-3016.